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Simple booking process

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How to book

Our booking process is straightforward:

Take a look:

Simply take a look at the properties in our Website, either using our Quick Search Facility or Property Search, our advanced search facility

If you would like help, please use our contact form to request information, or telephone us on 01296 668455 (we are open 9-5 Mondays to Fridays).

Enquire

Once you have found a property that suits you, please click the "Enquire" button on the property description, and we will check availability, and send you a booking form, by email.

Or you can call us if you would like help, and we can put a booking form in the post or by email.

Please complete the booking form and send back to us with payment as outlined on the form.  Once you have received the booking form, we can only hold a property for you for 48 hours without payment.

We will request payment for the following items on the booking form. (Please look at our Terms and Conditions for full details):

  • Rental of the property.  If you book over eight weeks in advance, we will ask for a deposit of one third of the rental to confirm the booking.
  • Damage deposit - some properties will request a damage deposit and this is outlined on the description for the property on the website. 
  • Booking Fee - A booking fee of £25.00 (£20.83 plus VAT) per property is required for all bookings.  The fee is payable on booking.
  • Extras, such as high chairs (£10 per week), cots (£10 per week ) and z-beds (where available, @ £25 per week).  Pets, where permitted, incur an extra charge of £25 each, per week or part week.

All fees must be paid in cleared funds before you enter the property.  

We have the facility to accept credit or debit cards.  There is a 2% commission charge for all credit card transactions, but no fee for a UK debit card. We do accept American Express but there is  a commission charge of 3.5%.  You can pay online, and we will send you a link with the booking form.

Clients who wish to pay by Bank Draft or transfer – please ask us for our bank details. Please note that for international transfers, the banks usually make charges, which are met by yourselves. (can be around £7 - £12)

BOOKING CONFIRMATION

Once we have received full payment and the completed booking form we will send you key collection details and directions to the property.

If you have any other queries, please contact us at the above address.

You can find our Terms and Conditions here

 

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